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FAQ

FAQ

How do I setup an account at Tattoo Store?

You can easily create your own Tattoo Store profile by creating a username and a password. We recommend that you use your email address as your username as it will be easy to remember. Your password needs to be at least 6 characters.

How can Tattoo Store offer high quality products at such a reasonable price?

At Tattoo Store we work together will several manufactures and can cut out middlemen and buy directly from the manufacturer instead. Tattoo Store has loads of experience in the tattoo industry and where to buy the best goods and from what manufactures. Tattoo Store also cares a lot about cost minimizing to give you the best quality at the best prices.

How can I find out more about Tattoo Store?

You can find general information about Tattoo Store under «About Us». If you have any further questions please contact kundeservice@tattoostore.no. You can find name and address under «Contact».

Why do I need to create a profile at Tattoo Store?

Before you send in an order you need to create a user profile. When you log on to your profile will all your personal information be stored so that you do not have to write them every time you place an order. You will also get access to an overview over your profile, your orders, order history and delivery and payment details.

I have forgot my password/username.

In order to receive your password simply click «Forgot Password»-link, we will then send you an e-mail with information on how to reset your password. A forgotten username will be sent to your e-mail address.

What happens if Tattoo Store needs to change my order?

In some cases t may be unforeseen problems due to stock differences or that some items may not be available anymore. We at Tattoo Store work hard to keep our stock balance up to date. You will be informed by e-mail as soon as possible if there are any changes in your order.

Can I change my order?

Not when the order is confirmed.

When will I receive my goods?

In 5-12 days.

 

Personal Information

Personal Information

Tattoo Store treats personal data according to the Norwegian law on Personal Information. Information that can be linked to you as a person will never be made available to a third party.

 

Delivery

Delivery

Your order will be sent in 5 to 7 working days after the order confirmation. Delivery is available to company addresses/resident addresses in Norway. For delivery outside of Norway other terms are applicable, see link. If we do not have a product in stock you can always contact us so that we can give you an estimate of time of delivery for the products. Make notice that this time may vary widely.

Delivery date

You can find estimated delivery date for your order in the checkout. If the goods have different delivery dates you can choose from several deliveries or wait until all goods are in stock and get all delivered at the same time. If you choose several deliveries we will send the remaining goods as soon as they are in stock. If you need to change your order you can always contact us and we will change your order if we have not shipped the items yet.

Tracking

As soon as your parcel is ready to be shipped we will send you an email with the delivery info. You will receive a mail with the tracking number, estimate time of arrival and delivery information. You can then track your order via our delivery partners and under your Tattoo Store account.

 

Shop at Tattoo Store

How to shop at Tattoo Store

You can place your order in our website. You need to be 16 years of age and state a delivery address in the Nordic countries. You can store goods in the shopping cart but do not wait too long because the goods will not be reserved.

When you are finished with your order, simply click on «Shopping Cart». Price and availability will be shown. You can change your order in the shopping cart. When you are satisfied with your order click «Checkout». After you have place your order you will receive a confirmation by e-mail and receive another e-mail when your order is shipped. You can track your order by log on to your account on Tattoo Store.

Price and shipping costs

The prices shown on our website does not include shipping costs. The price of delivery will be calculated based on the weight and parcel size. If your order will be sent in several deliveries we will contact you regarding the remaining deliveries. For more information please see «Shipping and Delivery».

Contact us

By letter

Tattoo Store DA

Sletteløkka 16

0597 OSLO

E-mail kundeservice@tattoostore.no.

 

We will gladly call you. Please leave your phone number in an email and we will contact you.

 

Return of goods

Before a product is returned, you are OBLIGED to contact us prior. It is the customer’s responsibility that the goods are safely parceled and follow Bring’s delivery rules. The product must be in the same condition as received. We reserve the right to replace defect goods with a equivalent product if the exact product is not in the product stock by the time of returned product. We do NOT accept returns of sterile goods. Shipping return costs are covered by the buyer.